Veranda Mall, Strada Ziduri Moși 23, București 021203, România
F42J+Q5 București, România
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Tremendously helpful staff. Went in for a nose pad I had just lost earlier in the day. They replaced both pads, tightened a few screws and even straightened the frame.
Worst glass shop ever. Beware that they don’t have a return policy in stores. I wanted to return a pair of glasses because of the cheap quality and incomplete set for which I payed more de 200€, the pack came without a proof that the frames are original, the cloth had no logo and seemed used and the case had the cheapest quality ever with the writing fading away. The staff wanted to make me confused about the whole process of returning and convinced me to send them to the service even if they didn’t needed a fix. And in the end they made me feel really disrespected as a customer and refused to give me my money back even if I had returned the product in 2 days after purchasing. They told me to ask for my rights elsewhere.
Very helpful staff, good quality glasses and frames, although some of them are overpriced.